Shannon brings a wealth of customer service experience and strength in people management to the LK Property Group as Head of Client Services. Shannon provides end to end management of the client experience from the day a client purchases a property through to well after moving into their new home. He is proud to assist our clients in all facets of their purchase, settlement and ongoing enjoyment of their new property. This includes assisting with finance, valuations, utility connection, move in and move out, window furnishings, furniture and liaising with the builders for required touch ups. Shannon is passionate about placing the customer experience first. Prior to joining the LK Property Group Shannon worked in Learning and Organisational Development at FOXTEL, as well as management roles at Village Cinemas and NAB. Shannon’s interest in property piqued when working with a digital start-up under the Ray White Group, making LK Group the ideal next step. Since joining the business in January, 2016 Shannon has managed the settlement of over 400 properties for the LK Property Group and now focuses on the landmark Capitol Grand South Yarra that incorporates more than 370 properties and 16 retail spaces with a highly successful settlement rate.